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Q202220: XADM: Using Mailbox Template w/Distribution Lists Between Sites

Article: Q202220
Product(s): Microsoft Exchange
Version(s): winnt:5.0,5.5
Operating System(s): 
Keyword(s): exc5 exc55
Last Modified: 04-JUL-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

When you use the Microsoft Exchange Server Administrator program in an Exchange
Server version 5.5 site to duplicate a mailbox template with Exchange Server
version 5.0 site distribution lists, or vice-versa, you get the following error
message:

  The object 'name' with the directory name 'alias' already exists. Enter a
  unique alias name on the general property page for this mail recipient.

CAUSE
=====

If you have a version 5.5 site with a mailbox template that contains a
distribution list from a version 5.0 site, when you click Duplicate on the File
menu of the Administrator program on this template to create a new mailbox, the
mailbox is created, but it is invalid. The new mailbox does not allow the user
to use it in some cases. These same results occur with a version 5.0 template
and version 5.5 distribution lists from another site, and you receive the same
error message.

WORKAROUND
==========

- Don't use distribution lists in your mailbox templates from other sites of a
  different version.

-or-

- Upgrade all sites to the same version.

Additional query words:

======================================================================
Keywords          : exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : winnt:5.0,5.5
Issue type        : kbprb

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