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Q201876: XFOR: GroupWise Router Stops Responding with Errors 6064 and 605

Article: Q201876
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 12-APR-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The Microsoft Exchange Router for Novell GroupWise may stop responding with the
following errors in the event log.

  Source: MSExchangeGWRtr

  Error:General

  Event:6064

  Message: Error occurred when processing files from API_IN Directory.
  Return code: 8004010f

  Source:MSExchangeGWRtr

  Error:General

  Event:6052

  Message: The following directory could not be found:
  \\bad_dog\sys\tiger\wpgate\api\API_OUT\ Please make sure the directory setting
  is correct and the GroupWise Server is running.

  The system error code is 18

CAUSE
=====

This behavior may be a result of running out of client licenses on the NetWare
server.

RESOLUTION
==========

Ensure that there is at least one available license left for the GroupWise
Router to log onto the NetWare server, and then attempt the sending process
through the gateway again.

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

=============================================================================

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