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Q201620: SMS: RC: Viewing of Cursor on Windows 98 With Multiple Monitors

Article: Q201620
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug
Last Modified: 20-MAR-1999

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

On a Windows 98 client using multiple monitors, the administrator is unable to
move the mouse to the 2nd monitor, and if the user moves it from monitor #1 to
monitor #2, the administrator can no longer see the cursor in the viewer window.

CAUSE
=====

Multiple monitors on Windows 98 are not supported at this time so you will only
get the "master monitor" from within remote control.

WORKAROUND
==========

Manually discontinue use of multiple monitors on Windows98 clients during use of
SMS 2.0 remote tools.

STATUS
======

This is a known issue. Microsoft has confirmed this to be a problem in Systems
Management Server version 2.0.

MORE INFORMATION
================

See the SMS 2.0 release notes rc32.

Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbnofix

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