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Q201144: Unable to Print Using the AppleTalk Network Protocol

Article: Q201144
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kb3rdparty kbnetwork kbprint kbtool
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you print to a printer by using the AppleTalk network protocol, your print
job may not print at all.

CAUSE
=====

This behavior can occur when you use a Printer Control Language (PCL) printer
driver to print to a printer that is connected to an AppleTalk network using a
Hewlett Packard (HP) JetDirect network printer adapter. When a PCL print job is
sent to the printer, the JetDirect adapter formats the data for use with a
PostScript printer, and this results in the data being unusable.

RESOLUTION
==========

To resolve this issue, install a PostScript printer driver for your printer. For
information about installing a printer driver in Windows NT, see the "Setting Up
a Printer" topic in Windows NT Help.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 4.00

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Keywords          : kb3rdparty kbnetwork kbprint kbtool 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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