Q201110: Page xxv: Microsoft Mail Not Found in Information Services
Article: Q201110
Product(s): Microsoft Press
Version(s):
Operating System(s):
Keyword(s): kbdocfix kbdocerr
Last Modified: 09-DEC-2000
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The information in this article applies to:
- MSPRESS Microsoft Team Manager 97 Step by Step ISBN 1-57231-217-3
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SYMPTOMS
========
Page xxv, step 2, asks you to be sure that Microsoft Mail is the only
information service selected in the "Use The Following Information Services"
list box. However, the list of information services may not include Microsoft
Mail.
CAUSE
=====
The Microsoft Mail information service requires Msfs32.dll to be installed in
your Windows\System directory. If this DLL file is not present, Microsoft Mail
will not appear in the information services list.
RESOLUTION
==========
To resolve this issue, use the appropriate method for your operating system.
If you have Windows NT
----------------------
Copy Msfs32.dll from the Windows NT CD-ROM to the \%SYSTEMROOT%\System32
directory.
If you have Windows 95
----------------------
1. Copy EXTRACT.EXE from Disk 1 of the Microsoft Windows 95 diskette pack, or
from the root directory of your Microsoft Windows 95 CD-ROM. (If you have the
Microsoft Windows 95 CD-ROM and you do not find EXTRACT.EXE in the root
directory, please skip to step 5.)
2. Click Start, point to Programs, and then click MS-DOS Prompt.
3. If you have Microsoft Windows 95 on 3 1/2" diskettes, type the following
command into the MS-DOS window:
EXTRACT A:\WIN95_07.CAB MSFS32.DLL /L C:\WINDOWS\SYSTEM
Replace "A:" with the drive letter of your 3.5" drive if necessary.
4. If you have Windows 95 on a CD-ROM, type the following command into the
MS-DOS window:
EXTRACT D:\WIN95_06.CAB MSFS32.DLL /L C:\WINDOWS\SYSTEM
Replace the "D:" with the drive letter of your CD-ROM if necessary.
5. The proper file should now be installed in your system directory. Please
close any open windows and begin the directions on page xxiv once again.
Additional query words: press ms_press bookbug teamman 1-57231-217-3
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Keywords : kbdocfix kbdocerr
Technology : kbMSPressSearch
Issue type : kbprb
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