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Q201003: RRAS Services Do Not Start Correctly with Kixtart

Article: Q201003
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP3
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 4.0, 4.0 SP3 
- Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 
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SYMPTOMS
========

When you restart a computer running Microsoft Windows NT Server 4.0 Service Pack
3 with Routing and Remote Access Service (RRAS), RRAS does not automatically
start. Error messages 711 and 20054 are displayed in the event log, and you may
see a screen that pertains to the Rasman.dll service.

CAUSE
=====

This behavior may occur if you run Kixtart 3.40 from a logon script.

RESOLUTION
==========

To resolve this problem, use Kixtart 3.48 or later. You can also manually start
RRAS using the Services tool in Control Panel.

STATUS
======

Kixtart is aware of the problem, which occurs only in version 3.40.


Additional query words: kbDSupport

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp3 kbWinNTS400search kbWinNTS400 kbAudDeveloper kbRRASNTSearch kbRRASNT400
Version           : winnt:4.0,4.0 SP3
Issue type        : kbprb

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