KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q200564: XFOR: Cc:Mail Migration Fails with Event ID 238, 8149 and 8002

Article: Q200564
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 29-AUG-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you migrate users from a Lotus cc:Mail post office using the Migration
wizard, the migration process may fail. The following event IDs may be logged in
the event viewer:

  Event ID: 238
  Source: MSExchangeMigDS
  Type: Error
  Category: None
  Description: The e-mail address specified for import object <cc:Mail
  address> is not unique. <cc:Mail addres> has already been assigned
  to the address book entry <X400 address>.

  Event ID: 8149
  Source: MSExchangeMig
  Type: Error
  Category: None
  Description: Directory Section <Location of migration temporary
  files>\Directory.pri Line:5 Unknown DAPI error occurred importing this
  line. (See error logged by 'MSEXCHANGEMigDS')

  Event ID: 8002
  Source: MSExchangeMig
  Type: Error
  Category: None
  Description: Errors occurred during the Migration process. A recovery file has
  been created called <drive>\<path>\xxxxxxxx.PRI.

CAUSE
=====

The cc:Mail user account custom recipient object exists in the Exchange Server
directory. This error normally occurs if the cc:Mail post office has been
participating in directory synchronization with Exchange Server.

RESOLUTION
==========

Ensure that the cc:Mail user account that is being migrated is not in the
Exchange Server directory. Also verify that the custom recipient account is not
hidden.

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.