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Q200449: XFOR: LME: Error When Opening the SNA Base Parameters Key

Article: Q200449
Product(s): Microsoft Exchange
Version(s): WINDOWS:3.2; winnt:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 28-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
- LinkAge Message Exchange, version 3.2 
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SYMPTOMS
========

When you start the Exchange SNADS Connector service, the following errors may be
logged:

  22993:Error occurred when opening the SNA base parameters key
  SYSTEM\CurrentControlSet\Services\SnaBase\Parameters

  22992:Error {UNKNOWN GRC CODE} when creating registry tree
  SYSTEM\CurrentControlSet\Services\SnaBase\Parameters\TPs\SNAD002\Parameters

CAUSE
=====

The service account used by the connector cannot open the registry to read the
following registry key:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnaBase\Parameters

WORKAROUND
==========

Grant the service account used by the connector full access to the registry
key:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnaBase\Parameters

- or -

Add the service account used by the connector to the local Administrators group
for the server containing the Exchange SNADS Connector.

MORE INFORMATION
================

When the Exchange SNADS Connector service starts, it will open the SnaBase
registry parameters, and add information for the connector if not found. The
connector's settings are created in the registry key:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnaBase\Parameters\TPs\SNAD002\Parameters

The values added include:

- AlreadyVerified set to No
- ConversationSecurity set to No
- SNAServiceType set to 0x1a
- LocalLU set to the Local LU configured on the connector
- Timeout set to the polling interval multiplied by 1000

Additional query words:

======================================================================
Keywords          :  
Technology        : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbZNotKeyword2 kbLinkAgeSearch kbLinkAge320
Version           : WINDOWS:3.2; winnt:5.5
Issue type        : kbprb

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