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Q199964: XCLN: Err Msg: The Delegate Page Is Not Available. Unable to Acc

Article: Q199964
Product(s): Microsoft Exchange
Version(s): ; WINDOWS:95,98
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 97, on platform(s):
   - the operating system: Microsoft Windows 95 
   - the operating system: Microsoft Windows 98 
- Microsoft Outlook 98, on platform(s):
   - the operating system: Microsoft Windows 95 
   - the operating system: Microsoft Windows 98 
- Microsoft Outlook 2000, on platform(s):
   - the operating system: Microsoft Windows 95 
   - the operating system: Microsoft Windows 98 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you attempt to access the Delegate tab in the Microsoft Outlook client, you
may receive the following error message:

  The Delegate page is not available. Unable to access Outlook folder.

CAUSE
=====

This error may be caused by a corrupt Exchange Server mailbox.

WORKAROUND
==========

To work around this problem, do the following:

1. Download all the information in the mailbox to a .pst file (personal folder)
  by changing the delivery location in the properties for the Exchange Server
  service.

2. Remove the corrupt mailbox using the Exchange Server Admin program and create
  a new Exchange Server mailbox.

3. Mail from the personal folders can be uploaded to the server again by
  manually dragging the messages back to the mailbox folders.

Additional query words: 8.0 8.01 8.02 8.03 8.04 8.5 9.0

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbOutlook97Search kbZNotKeyword3
Version           : :; WINDOWS:95,98

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