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Q199296: XCLN: Outlook 97 Error: "Failed to Perform Client Side Action"

Article: Q199296
Product(s): Microsoft Exchange
Version(s): 8.0,8.01,8.02,8.03
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use Outlook 97, you may receive an error similar to the following after
you receive a new message that an Inbox Assistant rule attempts to process to a
public folder.

  Title : Rules in Error
  Rule
  Subject:xxxCOPY or MOVE TO:<unavailable>
  Error:
  Failed to perform client side action

CAUSE
=====

This error may be generated if a rule has been set up to move or copy messages
to a public folder in which you do not have proper permissions.

RESOLUTION
==========

To resolve this problem, verify that you have the correct permissions on the
public folder your rule is trying to copy or move messages to.

MORE INFORMATION
================

Outlook 98 does not allow you to set up a rule on a public folder for which you
do not have proper permissions.


Additional query words: 8.0 8.01 8.02 8.03

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbOutlook97 kbOutlook97Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803
Version           : :8.0,8.01,8.02,8.03
Issue type        : kbprb

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