KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q199176: XFOR: GroupWise/Lotus Notes DXA Slow to Respond to Full Reload

Article: Q199176
Product(s): Microsoft Exchange
Version(s): WINDOWS:3.2; winnt:5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 06-FEB-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- LinkAge Message Exchange, version 3.2 
- Microsoft Exchange Server, versions 5.0, 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

Immediately after starting the Lotus Notes/GroupWise connector, administrators
may find that performing a Full Reload on the connector will result in a delayed
response of up to two minutes. It will appear as if the Directory Exchange Agent
(DXA) had not yet received the directory synchronization (dirsync) request.

CAUSE
=====

The directory synchronization notification design of the DXA is based on polling
changes to the Pcta.tbl file. When the DXA is starting up, it may miss the
polling interval to check for changes to the Pcta.tbl file. When this happens,
it has to wait until the next scheduled polling interval (approximately a
minute) before attempting to check for new dirsync requests.

RESOLUTION
==========

Wait a minute or two before attempting to manually schedule a full dirsync
request on the connector. If a full dirsync is attempted immediately after the
connector starts up, simply wait for the response from the connector. Do not
attempt to issue any more requests to the DXA.

STATUS
======

Microsoft acknowledges this to be a problem.

MORE INFORMATION
================

The design of the directory synchronization component in the GroupWise connector
is based on former connectors, such as the Lotus Notes connector. This problem
will also affect the older LinkAge 3.2 connectors.

Additional query words: slow response; full reload

======================================================================
Keywords          :  
Technology        : kbZNotKeyword6 kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 kbLinkAgeSearch kbLinkAge320
Version           : WINDOWS:3.2; winnt:5.0,5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.