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Q199032: EVG99: "Error Reading CD-ROM" When You Zoom In or Out on the Map

Article: Q199032
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kberrmsg kbimu
Last Modified: 30-JAN-1999

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The information in this article applies to:

- Microsoft Encarta Reference Suite 99 
- Microsoft Encarta Virtual Globe 99, version 1.0 
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SYMPTOMS
========

When you zoom in or out on the map in Microsoft Encarta Virtual Globe 99, you
may receive the following error message:

  Error Reading CD-ROM in Drive <cd-rom>:

where <cd-rom> is the drive letter of your CD-ROM drive.

CAUSE
=====

This behavior can occur if the Encarta Virtual Globe 99 CD-ROM is not inserted
in the CD-ROM drive.

RESOLUTION
==========

To prevent this issue from occurring, insert the Encarta Virtual Globe 99 CD-ROM
in the CD-ROM drive when you run Encarta Virtual Globe 99.

MORE INFORMATION
================

The Encarta Virtual Globe 99 CD-ROM must be inserted in the CD-ROM drive at all
times for the program to run properly.

Additional query words: 1.00 multi multi-media media mm zooming world atlas evg

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference99 kbEncartaVirtGlobe99
Version           : WINDOWS:1.0
Issue type        : kbprb
Solution Type     : kbpending

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