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Q198480: XCLN: Message Displays Forwarded Icon but was not Forwarded

Article: Q198480
Product(s): Microsoft Exchange
Version(s): 8.0,8.01,8.02,8.03; WINDOWS:
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 
- Microsoft Outlook 98 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use Outlook, if you click either the Reply To or Forward button for a
message, and then save the message but do not send it, the icon on the actual
message changes even though the message was not forwarded or replied to.

CAUSE
=====

The icon changes based on the message being saved either by the Automatic Save
feature or by selecting Save on the File menu, and not by the message actually
being sent.

WORKAROUND
==========

To work around this problem, disable the Automatic Save feature, and do not
select the Save button for messages that are not being replied to or forwarded.
To disable the Automatic Save feature:

1. On the Tools menu, click Options, and click the Preferences tab.

2. Click the "E-mail Options" button, and clear the "Automatically save unsent
  messages" check box.


Additional query words: 8.0 8.01 8.02 8.03 8.5

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Keywords          :  
Technology        : kbOutlookSearch kbOutlook97 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803
Version           : :8.0,8.01,8.02,8.03; WINDOWS:
Issue type        : kbprb

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