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Q198475: XWEB: Time Out Error Attaching File in Outlook Web Access

Article: Q198475
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0,5.5,5.5SP1
Operating System(s): 
Keyword(s): 
Last Modified: 05-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Active Server Components, version 5.0 
- Microsoft Outlook Web Access, version 5.5 
- Microsoft Outlook Web Access, version 5.5 Service Pack 1 
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SYMPTOMS
========

When you use the Outlook Web Access (OWA) client, you may encounter an error
message when trying to attach a large file. The size of the attachment may vary,
and the error can occur with different size attachments because of system
conditions such as resources, speed of the system, and so on. After selecting
"Add Attachment Now," the animated icon appears as OWA attempts to add the file.
Then the following error message appears:

  error 'ASP 0113'
  Script timed out

  /exchange/USA/Forms/IPM/NOTE/cmpAtt.ASP

  The maximum amount of time for a script to execute was exceeded. You can
  change this limit by specifying a new value for the property
  Server.ScriptTimeOut or by changing the value in the IIS administration
  tools.

After this error has occurred, the only choice is to close the browser window,
and restart OWA.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbZNotKeyword6 kbExchangeSearch kbZNotKeyword2 kbOWASearch kbOWA550 kbOWA550SP1 kbExchangeActiveServComp500
Version           : WINDOWS:5.0,5.5,5.5SP1
Issue type        : kbbug
Solution Type     : kbpending

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