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Q198359: WD97: Err Msg: "MergeField Was Not Found…" When Mail Merging

Article: Q198359
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbfield word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you try to run a mail merge using a main document and data source that were
created in Word version 5.x for Macintosh, the following error message may
appear:

  Error! MergeField was not found in header record of data source.

CAUSE
=====

This problem occurs if the Word 5.x document contains a MERGEFIELD field with a
division (/) symbol. This symbol is not converted correctly in later versions of
Word.

For example:

In a converted Word 5.x main document, you may have a MERGEFIELD that resembles
one of the following examples:

  <<Zip/10>>

  -or-

  { MergeField Zip/10 }

WORKAROUND
==========

To work around this problem, change the MERGEFIELD so that it resembles the
following:

  { = { MergeField Zip } / 10 }

NOTE: To change field codes in the Word versions listed at the beginning of this
article, use the ALT+F9 shortcut keys.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

Additional query words:

======================================================================
Keywords          : kbfield word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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