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Q198316: WD97: Some Underlines Lost After Opening Word 6.0/95 or RTF File

Article: Q198316
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you open a Word 97 document in an earlier version of Word, if that document
contains underlines, some of the underlines may be lost.

CAUSE
=====

This problem occurs when the document was saved as any of the following file
types:

- Word 6.0/95 (*.doc)

- Rich Text Format (*.rtf)

- Word 97 & 6.0/95 - RTF (*.doc)

  NOTE: This converter is only available in Word 97 for Windows SR-1 when
  installed from the Office 97 for Windows SR-1 Enterprise Update or the Word
  97 for Windows SR-1 Update (non-patch).

WORKAROUND
==========

Save your document as a Word Document (*.doc), and then use the Word 97
Converter to open the file in the earlier version of Word.

For information about how to obtain the Word 97 converter, please see the
following article in the Microsoft Knowledge Base:

  Q162214 How to Obtain the Word 97 Converter

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

MORE INFORMATION
================

In Word 97 for Windows, there are some additional underlines available for
underlining text. The additional underlines, which are not included in earlier
versions of Word, include:

- Thick

- Dash

- Dot Dash

- Dot Dot Dash

- Wave

When you save your document containing any of these underlines in the Word 6.0/95
(*.doc), Rich Text Format (*.rtf), or Word 97 & 6.0/95 - RTF (*.doc)
formats, earlier versions of Word cannot interpret the RTF commands for these
types of underlines.

When you use the Word 97 or Word 97-98 Import converter to open your Word 97 for
Windows document in an earlier version of Word, the underlines are converted to
either a single or a double underline.

Additional query words: uldash uldashd uldashdd ulwave missing gone none

======================================================================
Keywords          : word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbpending

=============================================================================

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