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Q197969: XADM: Dr. Watson in Dsamain.exe

Article: Q197969
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 25-JUL-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The Microsoft Exchange Server DSAMain (Directory Service) process may
sporadically display a Dr. Watson error message during normal operation.
Included in the stack dump of the Dr. Watson log will be the following
information:

FramePtr  RetAddr   Param1   Param2   Param3   Function Name
06c8f1fc  6fe94ffa  06c8f20c 046e20e8 046e20e8
ESE!IlineNDISeekGEQInternal+0x118({...}, {...})
06c8f20c  6fe94ce0  00000000 046e20d0 06c8f290
ESE!ErrNDISeekInternalPage+0x11({...})
06c8f21c  6fe934c2  06c8f29c 06c8f290 046e20d0 ESE!ErrNDSeek+0x1f({...})
06c8f25c  6fe942e7  000001c7 00000001 00000000 ESE!ErrBTDown+0x35d
06c8f270  6fe973d0  00000001 77f1d1c3 06c8f320 ESE!ErrDIRDown+0x4f
06c8f2c8  6fe978bb  00000001 00000001 77f1d1c3 ESE!ErrIsamSeek+0xd8
00000001  00000000  00000000 00000000 00000000 ESE!JetSeek+0x6f
<BR/><BR/>
EAX=046e20d0  EBX=00000004  ECX=00000001  EDX=00000005  ESI=ffffffff
EDI=00212ce9
EIP=6fe95130  ESP=06c8f174  EBP=00000000  EFL=00010246
CS=001b  DS=0023  ES=0023  SS=0023  FS=0038  GS=0000


WORKAROUND
==========

To work around this problem, contact your hardware manufacturer to inquire about
a possible BIOS upgrade that corrects this problem.

MORE INFORMATION
================

For information about how to contact your hardware manufacturer, click the
appropriate article number below to view the article in the Microsoft Knowledge
Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Hardware          : x86
Issue type        : kbprb

=============================================================================

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