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Q197806: "Ordinal Not Found" Error While Installing on NT-Based Computer

Article: Q197806
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbenv kberrmsg kbsetup kbimu
Last Modified: 15-AUG-1999

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The information in this article applies to:

- Microsoft Encarta Reference Suite 99 
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SYMPTOMS
========

While you are installing Encarta Reference Suite 99 on a Microsoft Windows NT
4.0-based computer, you may receive the following error message:

  OleMainThreadWndName: Setup.exe - Ordinal Not Found

  The ordinal 6800 (or 6467) could not be located in the dynamic link library
  Mfc42.dll.

CAUSE
=====

This behavior can occur if an outdated version of the Mfc42.dll file is
installed on the computer.

RESOLUTION
==========

To resolve this issue, click OK to continue installing Encarta Reference Suite.
An updated version of the Mfc42.dll file is installed by the Setup program
before it completes.

MORE INFORMATION
================

If this issue continues to occur, make sure Windows NT 4.0 Service Pack 3 or
later is installed on the computer.

Additional query words: multi multi-media media mm winnt

======================================================================
Keywords          : kbenv kberrmsg kbsetup kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference99
Version           : WINDOWS:
Issue type        : kbprb

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