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Q197790: Bookshelf 99: Error Message When You Resize Program Window

Article: Q197790
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbdisplay kberrmsg kbimu
Last Modified: 19-DEC-1999

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The information in this article applies to:

- Microsoft Bookshelf 99 
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SYMPTOMS
========

If you resize the Bookshelf 99 program window when the Bookshelf CD-ROM is not
in the CD-ROM drive, you receive a message prompting you to insert the Bookshelf
disc into the CD-ROM drive.

When you insert the Bookshelf CD-ROM into the CD-ROM drive, and then click OK,
you may receive the following error message:

  Bshelf99 caused an invalid page fault in module Bshelf99.exe.

If you click Close, Bookshelf quits and you must restart the program.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Bookshelf 99.

MORE INFORMATION
================

To prevent this issue from occurring, do not remove the Bookshelf CD-ROM from
the CD-ROM drive while you are running Bookshelf.

Additional query words: multi multi-media media mm bs99

======================================================================
Keywords          : kbdisplay kberrmsg kbimu 
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1999
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbpending

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