Q197758: WD97: Cross-Reference Text Format Lost in Form Field Bookmark

Article: Q197758
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbfield word97
Last Modified: 14-NOV-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you update a cross-reference to the bookmark of a text form field contained
in a protected section, the resulting cross-reference text may not be correctly
formatted. This problem occurs when the following conditions are true:

- Manual formatting has been applied to the cross-reference field.

  -and-

- You have typed multiple words into the text form field.

NOTE: Only the first word of the cross-reference text will contain the correct
formatting.

WORKAROUND
==========

To work around this problem, use either of the following methods.

Method 1: Modify the Cross-Reference Field Code
-----------------------------------------------

After you have applied formatting to the cross-reference field, turn on the field
codes. The field code should resemble the following:

  {ref Text1 \* MERGEFORMAT}

Change MERGEFORMAT to CHARFORMAT so that your cross-reference field now looks
like the following:

  {ref Text1 \* CHARFORMAT}

To turn your field codes on or off, follow these steps:

1. On the Tools menu, click Options.

2. On the View tab, select the Field Codes check box.

3. Click OK.

NOTE: A check mark in the check box indicates that the option is turned on.

Method 2: Apply a Style
-----------------------

Instead of manually formatting the cross-reference field, apply a style to the
field.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: 8.0 8.00

======================================================================
Keywords          : kbfield word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.