Q197745: WD97: Fields in Header/Footer Not Merged in E-Mail Attachment

Article: Q197745
Product(s): Word 97 for Windows
Version(s): 
Operating System(s): 
Keyword(s): kbmerge
Last Modified: 08-FEB-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you perform a mail merge and send the result as an attachment in an e-mail
message, the merge fields contained in the header and footer of the document are
not merged. The merge fields contained in the body of the document are merged
correctly.

  -or-

When you merge a Word document with a header or footer to Electronics Fax or
Electronics Mail as a document the header and footer are placed at the bottom of
the document.

WORKAROUND
==========

To work around this problem, use the following steps to merge the document to
e-mail without the "Send as Attachment" option:

1. Open your mail merge main document.

2. On the Tools menu, click Mail Merge.

3. From the Mail Merge Helper, click Merge.

4. In the Merge dialog box, change the Merge To box to Electronic Mail.

5. Click Setup, click to clear the "Send Document as an Attachment" check box,
  and then click OK.

6. Click Merge to perform your mail merge.

NOTE: The merge fields will be merged correctly in both the body and the header
and footer area of the e-mail message; however, the text in the e- mail message
may not be formatted the way you want it to be formatted.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

Additional query words: printmerge mailmerge

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Keywords          : kbmerge 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbbug
Solution Type     : kbpending

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