KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q197619: Runtime Error ‘800a0046’ Using the Send Method of CDONTS.NewMail

Article: Q197619
Product(s): Internet Information Server
Version(s): 4.0
Operating System(s): 
Keyword(s): 
Last Modified: 15-OCT-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Internet Information Server 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to send mail using the CDONTS.NewMail object from the SMTP service
included in the Windows NT Option Pack (NTOP) and Active Server Pages (ASP), you
may receive the following error message:

  Microsoft VBScript runtime error '800a0046'
  Permission denied
  /filename.asp, line xxx

where xxx is the line number using the send method of the NewMail object.

CAUSE
=====

This behavior can occur if the anonymous user account is not granted at least
CHANGE permissions to the SMTP mail server folders.

RESOLUTION
==========

To resolve this error, follow these steps:

1. Open the Windows NT Explorer and browse to your mail folders. By default,
  this is the X:\InetPub\MailRoot folder, where X: is the drive that you
  specified during the installation of NTOP.

2. Right-click the Pickup folder, and then click Properties.

3. On the Security tab, click Permissions.

4. If the IIS user accounts are listed, IUSR_<computer> and
  IWAM_<computer> are the defaults, skip to step 13.

5. Click Add.

6. Select your computer in the List Names From: drop-down menu.

7. Click Show Users.

8. Highlight the IUSR_<computer> Internet guest account and the
  IWAM_<computer> impersonation account, then click Add.

9. Click Change in the Type Of Access drop-down menu.

10. Click OK to close the "Add Users And Groups" dialog.

11. Click OK to close the Directory Permissions dialog.

12. Click OK to close the Directory Properties dialog.

13. Repeat steps 2 through 12 for each folder under the MailRoot folder.


Additional query words:

======================================================================
Keywords          :  
Technology        : kbiisSearch kbiis400
Version           : :4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.