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Q197508: WD97: Error Message: Wizard Cannot Use the Active Document

Article: Q197508
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbtemplate winword word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

After you create a new document based on a template created with one of the
following wizards

  Agenda Wizard
  Fax Wizard
  Table Wizard

the following error message appears:

  The wizard cannot use the active document. To run the wizard, choose New from
  the File menu and select the <wizard name> wizard.

Some of the error messages listed below may also appear:

Agenda Wizard
-------------

- If the template is based on the Agenda Wizard, after you click OK, the
  following error message appears in Word for Windows:

  The wizard cannot continue because an error has occurred (500).

Fax Wizard
----------

- If the template is based on the Fax Wizard, the following error message
  appears in Word for Windows and Word for Windows NT:

  The wizard cannot continue because an error has occurred (509).

Table Wizard
------------

- If the template is based on the Table Wizard, the following error message
  appears in Word for Windows:

  The wizard cannot use the active document. To insert a table with this
  wizard, choose Insert Table from the Table menu and push the Wizard button.
  To create a new document, choose New from the File menu and select Table
  Wizard.

CAUSE
=====

These errors occur when the AutoNew and StartWizard macros are retained in the
new template.

RESOLUTION
==========

Method 1:

Delete the AutoNew and StartWizard macros from your new template. To do this,
choose Macro from the Tools menu. Select the macro and choose the Delete
button.

Method 2:

Create a document based on the selected Wizard. Save this document as a template.
The AutoNew and StartWizard macros are not retained in the new template.

Additional query words: 7.0 wizard error wordbasic err 500 509 msg 8.0 8.00

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Keywords          : kbtemplate winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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