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Q197405: XADM: Cannot Filter Junk E-mail on Blank "From" Field

Article: Q197405
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 02-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you receive junk e-mail with a blank From field and attempt to setup an
inbox rule to filter it out, you will not be able to filter on a blank From
field.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


WORKAROUND
==========

Try to filter on other fields like the Subject field, for example.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

Additional query words: spam p1 p2 SP2 blank from

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

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