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Q197386: Random STOPs Using Cirrus Logic Display Adapters & pcANYWHERE

Article: Q197386
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-SEP-1999

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

On systems with some Cirrus-compatible display adapters and pcANYWHERE 8.02,
Windows NT may randomly and infrequently stop responding (hang) and report the
following blue screen error messages:

  STOP 0x00000050 error
  PAGE_FAULT_IN_NONPAGED_AREA.

-or-

  STOP 0x0000001e error
  KMODE_EXCEPTION_NOT_HANDLED

RESOLUTION
==========

To resolve this issue, contact Symantec Technical Support, or download the
pcANYWHERE 8.02B update from:

  http://www.symantec.com/

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q188303 Random Stop 0x50 Errors on Cirrus Video Adapters

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: stop 0x50 video pcANYWHERE cirrus symantec

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400xsearch kbWinNTSsearch kbWinNTS400xsearch kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

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