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Q197084: Cannot Access Shares on a FPNW Server using Client32 v2.5 -3.02

Article: Q197084
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbWinNT400sp5fix
Last Modified: 16-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

If you are using Novell Client32 version 2.5 - 3.02 with Windows NT Server
running File and Print Services for NetWare (FPNW), and you will not be able to
access shares or delete directories or files from the SYSVOLUME folder of the
FPNW server. When accessing the server using Windows NT Explorer, the contents
of the SYS volume are inaccessible. When a user clicks the SYS volume, the
contents are not displayed or an error box will be generated stating to check
the correct path or filename.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

- http://www.microsoft.com/Windows/ServicePacks/

-or-

- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: 4.00 fpnw

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Keywords          : kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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