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Q197008: WD97: Word Assigns a Delivery Point Bar Code (DPBC) of 99

Article: Q197008
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta kbenvelope word97 kbmerge
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

In Microsoft Word, when you use the address bar coding feature, a POSTNET
delivery point bar code (DPBC) of 99 may be inserted in your document.

CAUSE
=====

This problem occurs for one of the following reasons:

- Word cannot parse the delivery address for the correct information.

  -or-

- The delivery address does not contain information that can generate a valid
  DPBC.

Word determines the DPBC by reading the address line preceding the address line
containing the City, State, and ZIP Code (Postal Code). Note that Word
determines the DPBC this way, regardless of the number of lines used to create
the address.

MORE INFORMATION
================

An address will generate a DPBC of 99 if any of the following conditions are
true:

- The address line does not contain a number:

  John Smith
  Main St.
  Anytown, WA 12345-6789

- The address line contains only alpha characters:

  John Smith
  AA Main St.
  Anytown, WA 12345-6789

- The address line contains a slash mark (/):

  John Smith
  123/4 Main St.
  Anytown, WA 12345-6789

  NOTE: Both 1/4 Main St. and 12/3/4 Main St. will generate the DPBC 99.

- The address line contains an APO or an FPO.

Note that there are other conditions not listed here that may cause an address to
generate a DPBC of 99.

Examples of Common Addresses That May Generate a DPBC of 99
-----------------------------------------------------------

Example 1
---------

  John Doe
  Big Time Company
  123 Main St.
  Suite 456
  Anytown, WA 98007-5555

Word tries to generate a DPBC from the next-to-last address line--in this case,
"Suite 456," which is not a valid street address. To correct this problem, move
"Suite 456" to the same line as the street address:

  John Doe
  Big Time Company
  123 Main St. Suite 456
  Anytown, WA 98007-5555

Example 2
---------

  Pinecliffe International
  Post Office Drawer 3737
  Coal Creek Canyon
  Golden, CO 80401-0100

Word tries to generate a DPBC from the "Coal Creek Canyon" line of the address.
Because there is no number on this line, Word returns a 99 DPBC. Moving "Coal
Creek Canyon" to the previous line will not work because "Post Office Drawer" is
not a recognized address term. Changing the address to this format will work:

  Pinecliffe International
  Coal Creek Canyon
  PO Box 3737
  Golden, CO 80401-0100

Because Word checks only the next-to-last address line, Word ignores the "Coal
Creek Canyon" line and tries to generate a DPBC from the line that reads "PO Box
3737." Since this is a valid address term, it generates the correct DPBC.

Example 3--A Military Address
-----------------------------

  John Doe
  Company A, 122 Sig BN
  Unit 20511 Box 4290
  APO AA 34049-1234

Because this is an APO address, Word will return a DPBC of 99.

Example 4--An invalid Street Address
------------------------------------

  John Doe
  100 Main St.
  Apt 204
  Anytown, WA 12345-5678

Word will try to generate a DPBC using the next-to-last line, "Apt 204." Because
this is not a valid street address, Word will return a DPBC of 99. To generate
the correct DPBC, move the apartment number to the previous line:

  John Doe
  100 Main St., Apt 204
  Anytown, WA 12345-5678

For information about reading bar codes, obtain the "Designing Mail" packet from
the U.S. Postal Service or please see the following article in the Microsoft
Knowledge Base:

  Q155187 WD: How to Read Postal Barcodes

NOTE: Word will not create a bar code for a Canadian postal code. Under the
Canadian postal system, the post office applies bar coding to mail.

REFERENCES
==========

CASS Technical Guide, March 1993


Additional query words: bar code

======================================================================
Keywords          : kbdta kbenvelope word97 kbmerge 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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