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Q196929: Cannot Install Encarta on Windows NT 4.0-Based Computer

Article: Q196929
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kb3rdparty kbenv kberrmsg kbsetup kbimu
Last Modified: 13-AUG-1999

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The information in this article applies to:

- Microsoft Encarta Encyclopedia 99 
- Microsoft Encarta Reference Suite 99 
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SYMPTOMS
========

When you attempt to install Microsoft Encarta Encyclopedia 99 on a Microsoft
Windows NT 4.0-based computer, you may receive one of the following error
messages:

- Cannot use derived alpha-method from Intel code.

- Encarta Setup cannot open the file C:\Winnt\Sys32x86\Oleaut32.dll.

CAUSE
=====

This behavior can occur if an Alpha microprocessor is installed in the computer.

MORE INFORMATION
================

Encarta Encyclopedia 99 contains code that is specifically designed to run only
on microprocessors that are fully compliant with the Intel x86 instruction set.

Additional query words: multi multi-media media mm enc99 winnt

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Keywords          : kb3rdparty kbenv kberrmsg kbsetup kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1999 kbEncartaReference99
Version           : WINDOWS:
Issue type        : kbprb

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