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Q196853: XADM: Mac Attachments Have Two Sets of Double Quotes Around Name

Article: Q196853
Product(s): Microsoft Exchange
Version(s): 5.5,5.5 SP1,5.5 SP2
Operating System(s): 
Keyword(s): exc55 exc55sp1 exc55sp2 EXC55SP3Fix
Last Modified: 01-MAR-2002

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2 
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SYMPTOMS
========

When a message that originates from a Macintosh client is processed through the
Internet Mail Service, if the name of the attachment includes a set of double
quotes, the Internet Mail Service adds another set to the file name.

For example, if a message from a Macintosh client has an attachment with the name
"filename", the Internet Mail Service adds another set of double quotes to the
name changing it to ""filename"".

CAUSE
=====

The Internet Mail Service incorrectly recognizes the quotes as part of the
filename.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

  Component: Message Transfer Agent (MTA)

  File Name    Version
  -----------------------
  Gapi32.dll   5.5.2504.0
  Mdbmsg.dll   5.5.2504.0
  Store.exe    5.5.2504.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

Additional query words:

======================================================================
Keywords          : exc55 exc55sp1 exc55sp2 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2
Version           : :5.5,5.5 SP1,5.5 SP2
Issue type        : kbbug
Solution Type     : kbfix

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