KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q196845: WD97: Errors in Cross-References in Master Document or Sub Doc

Article: Q196845
Product(s): Word 97 for Windows
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbfield word97
Last Modified: 14-NOV-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you update fields in a master document that contains cross- references, the
following error messages may occur in place of the cross-reference:

  Error! Reference source not found.

  Error! Bookmark not defined.

These errors also occur in a normal document if the document contains figures,
captions, pictures, or other cross-references.

CAUSE
=====

If you delete the cross-reference source or remove the subdocument that contains
it, Word for Windows can no longer locate the source and displays the above
error messages.

A cross-reference consists of a REF field that points to a special, internal
bookmark at the cross-reference source. As a result, the errors that occur refer
to REF field or bookmark problems.

For more information about the special bookmarks Word uses for cross- references,
indexes, and tables of contents, please see the following articles in the
Microsoft Knowledge Base:

  Q108455 Table of Contents Entries, Cross-References, & Captions Marked

  Q112542 Text Added to End of Line Not Included in Cross-Reference

MORE INFORMATION
================

In a master document, you can create cross-references between the master
document and a subdocument or between two subdocuments. If you insert, merge,
move, split, or create a subdocument that contains a cross-reference, Word
maintains the cross-reference as long as the REF field and cross-reference
bookmark remain intact.

Additional query words: hidden xref xrefs

======================================================================
Keywords          : kbfield word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.