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Q196747: Org Chart Fails to Open When Called from Office Application

Article: Q196747
Product(s): Microsoft Windows NT
Version(s): WINDOWS:97; winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-DEC-2001

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The information in this article applies to:

- the operating system: Microsoft Windows NT 4.0 
- Microsoft Office 97 for Windows 
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SYMPTOMS
========

When you attempt to open an Organization Chart from within Microsoft PowerPoint,
Microsoft Word, or Microsoft Excel, you may receive the following error message
and you will be unable to continue with the application:

  Unable to load MS Organizational Chart.
  Press F1 for Help.

The Terminal Server client session may become unresponsive at this point.

RESOLUTION
==========

To resolve this issue, see the following article in the Microsoft Knowledge
Base:

  Q215358 GetWindowsDirectory May Return Incorrect Data


Additional query words:

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Keywords          :  
Technology        : kbOfficeSearch kbOSWinSearch kbOSWinNT400 kbOffice97Search kbOffice97 kbOSWinNTSearch
Version           : WINDOWS:97; winnt:4.0
Issue type        : kbprb

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