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Q196690: XADM: Failed to Traverse Mailboxes Using MBCLEAN on Exchange

Article: Q196690
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 12-DEC-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you attempt to run the Mailbox Cleanup Agent on an Exchange 5.5 Server
computer the user may receive the following message in the Windows NT
Application log:

  Event ID 722
  MSExchangeMCA
  Description:
  Failed to traverse mailbox's in container ORG~Site~Recipients - Mailbox:
  Mailboxname.

CAUSE
=====

This problem can occur when the cleanup agent finds a mailbox that is no longer
accessible. For example, the mailbox was deleted but still exists in the
directory.

This has been shown to occur most of the time when a user runs Loadsim on the
Exchange Server computer and the Mailbox Cleanup Agent is run against one of the
containers it creates.

STATUS
======

Microsoft has confirmed this to be a problem in the Mailbox Cleanup Agent of the
Microsoft Exchange Resource Kit. This has been addressed in version 5.0.1.91.0
of the Mailbox Cleanup Agent.

Additional query words: mbclean BORKIII BORK MCA

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Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug

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