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Q196662: Window Settings for Folders on the Desktop Are Not Retained

Article: Q196662
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbservicepack kbWinNT400sp5fix
Last Modified: 16-MAY-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

After you apply Windows NT 4.0 Service Pack 4, folders on the desktop may not
retain their settings after you log off or restart the computer. This may happen
with folders created only on the desktop. If you open them on the desktop in a
certain position, they should retain these settings when you log off and log on
or when you restart the computer.

WORKAROUND
==========

This problem occurs only with folders on the desktop. To work around this
problem, move the folders somewhere other than the desktop, if possible.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS
======

Microsoft has confirmed this to be a problem with Windows NT 4.0 Service Pack 4.
This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words: sp4

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Keywords          : kbservicepack kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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