KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q196510: Error Msg: Error Writing to LPT1: System Cannot Find the File

Article: Q196510
Product(s): Microsoft Windows NT
Version(s): WINNT:4.0
Operating System(s): 
Keyword(s): kb3rdparty kberrmsg kbprint
Last Modified: 07-SEP-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you print to a local printer, you may receive the following error message:

  Error writing to LPT1 <file name>: The system cannot find the file
  specified.

Also, the Parallel device driver may not start and you may see the following
event in Event Viewer:

  Event ID: 3
  Source: Parallel
  Type: Error
  Category: None
  Description:  Not enough memory was available to allocate internal
  storage needed for the device.

CAUSE
=====

This behavior can occur if the third-party BasJdrv device driver starts when
Windows NT is started.

RESOLUTION
==========

To work around this behavior, disable the BasJdrv device driver by following
these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Devices.

3. In the list of devices, click BasJdrv, click Stop, click Startup, click
  Disabled, click OK, and then click Close.

4. Restart your computer.

MORE INFORMATION
================

This behavior is caused by installing the Xilinx M1.3 JTAG Programmer software.
This software installs the BasJdrv.sys driver, which accesses the parallel port
and conflicts with the printer driver. For more information about Xilinx
software, visit the following Xilinx Web site:

  http://www.xilinx.com/techdocs/2757.htm

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

======================================================================
Keywords          : kb3rdparty kberrmsg kbprint 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : WINNT:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.