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Q196463: How to Obtain Tech Support Information from Cisco Routers

Article: Q196463
Product(s): Microsoft Windows NT
Version(s): Windows:3.1,3.11,95,98; WinNT:3.1,3.5,3.51,4.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.1, 3.5, 3.51, 4.0 
- Microsoft Windows versions 3.1, 3.11 
- Microsoft Windows 95 
- Microsoft Windows 98 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
- Microsoft Windows NT Workstation versions 3.1, 3.5, 3.51, 4.0 
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SUMMARY
=======

Information about the configuration of a Cisco router can be obtained using the
"show tech-support" command at the privilege EXEC command:

show tech-support

A customer can copy the information that is collected and paste it into e- mail
to aid Microsoft Product Support Services in diagnosing a problem. In no form or
fashion does this command alter the configuration of the router.

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

REFERENCES
==========

Cisco IOS Software Command Summary, Cisco IOS Release 11.3

Additional query words: kbDSupport configure ip udp port

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Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbNTTermServ400 kbNTTermServSearch kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWin3xSearch kbWin95search kbWin98search kbWinNT310Search kbWinNTW310Search kbZNotKeyword3 kbWin310 kbWin311 kbWin98
Version           : Windows:3.1,3.11,95,98; WinNT:3.1,3.5,3.51,4.0
Issue type        : kbhowto

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