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Q196407: XADM: Unwanted Reminders Appear After Using Move Server Wizard

Article: Q196407
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 18-FEB-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

After you run the Microsoft Exchange Server Move Server Wizard on a particular
server, some users may receive many reminders or notifications for meetings that
have already passed.

CAUSE
=====

As the Move Server Wizard is carrying out its cleanup tasks, it will access each
mailbox's private store and delete the Reminders folder. If this action fails,
the Event ID listed below will be displayed in the Windows NT Application Event
log. This user will also end up with unwanted reminders.

  Event ID: 9502
  Source: MSExchangeMvServer
  Type: Warning
  Category: General
  Description: Unable to completely cleanup mailbox
  '/o=Organization/ou=Site/cn=Recipients/cn=User'.

WORKAROUND
==========

To work around this problem, move the user in question to another server in the
site. That user can then be moved back to the original server, if desired.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

  File name Version
  -------------------------
  Movesrvr.dll 5.5.2394

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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