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Q196387: XCLN: Microsoft Importer for cc:Mail Archive Fails During Setup

Article: Q196387
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========


The Microsoft Importer for cc:Mail Archives may fail with an error indicating
that it could not load the Advpack.dll file.

CAUSE
=====

Windows 95 does not contain the files required for the cc:Mail Archive Importer
setup to complete.

RESOLUTION
==========

In order for the cc:Mail Archive Importer setup program to complete on Windows
95 systems, users must first install Internet Explorer 4.x or higher.

The installation of the Microsoft Importer for cc:Mail Archives will work on the
following platforms:

- Windows NT 4 (any build version)

- Windows 2000

- Windows 98

- Windows 95 with Internet Explorer 4.x or higher installed


Additional query words: advpack.dll, error, fail, setup

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug

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