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Q196355: Sscntrl.sys May Cause a Fatal Crash

Article: Q196355
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

A computer with Windows NT 4.0 and Service Pack 3 may crash with the following
blue screen error message:

  STOP 0000000a (0x00000000 0x0000001c 0x00000001 0x801171b6)
  IRQL_NOT_LESS_OR_EQUAL

NOTE: The fourth parameter may vary depending on the system configurations.

CAUSE
=====

Sscntrl.sys passed a wrong pointer for an object to KeWaitForSingleObject.

RESOLUTION
==========

Sscntrl.sys is a kernel-mode driver belonging to Dr. Solomon Anti Virus. Contact
the manufacturer of this product for possible newer versions of this driver or
product.

For a temporary resolution to this issue, rename this driver and restart the
system.

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.


======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Hardware          : ALPHA x86
Issue type        : kbprb

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