KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q196191: SNABASE Unable to Update the BackupSponsor Registry Key

Article: Q196191
Product(s): Microsoft SNA Server
Version(s): WINDOWS:4.0,4.0 SP1
Operating System(s): 
Keyword(s): 
Last Modified: 22-OCT-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft SNA Server, versions 4.0, 4.0 SP1 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Client Backup Configuration feature of SNA Server 4.0 fails when sending
information to Windows NT clients if SNABASE is run under a new account created
at installation. Although the information is sent correctly to the client,
SNABASE is unable to update the registry because of insufficient authority.

CAUSE
=====

During the installation of the client software, if you create a new account for
the service to run under, it is not made a member of the Local Administrators
Group. This results in the failure.

RESOLUTION
==========

Microsoft has confirmed this to be a problem in SNA Server versions 4.0 and 4.0
Service Pack 1. This problem was corrected in the latest SNA Server version 4.0
U.S. Service Pack. For information on obtaining this Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


MORE INFORMATION
================

Setup now adds the user to the built-in Administrators group so that SNABASE
will be able to write to the following registry key:

  HKLM\SYSTEM\CurrentControlSet\Services\Snabase\Parameters

Additional query words:

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1
Version           : WINDOWS:4.0,4.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.