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Q195985: XADM: Move Mailbox Fails with Client Operation Failed Error

Article: Q195985
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55sp2fix exc55
Last Modified: 22-DEC-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you move a user in the Microsoft Exchange Server Administrator program, the
move may fail and the following error message is displayed.

  Client Operation Failed 80004005-0501-80004005

CAUSE
=====

The data in the mailbox is moved through a buffer in memory. If a property's
data straddled a buffer, there was a chance that the property would be changed
to PT_NULL and memory allocated for the property could not be freed.

This caused the failure in move user.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: Information Store

  File Name    Version
  -----------------------
  Gapi32.dll   5.5.2435.0
  Mdbmsg.dll   5.5.2435.0
  Store.exe    5.5.2435.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.5
Service Pack 1.

Additional query words:

======================================================================
Keywords          : exc55sp2fix exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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