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Q195936: SMS: Pkg. Distribution Fails If Updating of Master Pkg. Fails

Article: Q195936
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbsms120bug
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

When Despooler fails to update the stored master copy of a package, it creates a
"retry" instruction for the job. However, the retry does not refresh existing
distribution servers even though the original job specified that existing
distribution servers be refreshed.

RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression tested and should be applied only to systems
experiencing this specific problem. If you are not severely affected by this
specific problem, Microsoft recommends that you wait for the next Systems
Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

  Date      Time        Size    File name   Platform
  --------------------------------------------------
  9/28/98   4:23pm      254,400 Smsinst.dll (Intel)
  9/28/98   4:21pm      481,040 Smsinst.dll (Alpha)


STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.

MORE INFORMATION
================

To install the hotfix, perform the following steps on the Systems Management
Server site server:

1. Stop the SMS Executive service.

2. Close all Systems Management Server applications (including the SMS
  Administrator program, SMS Database Manager, and so on).

3. Replace the Smsinst.dll file in the
  <SMS_root>\Site.srv\<platform>.bin directory with the hotfixed
  version.

  NOTE: You can perform this step automatically by running Hotfix.exe with the
  Hotfix.ini file that is provided.

4. Restart the SMS Executive service.

Additional query words: prodsms

======================================================================
Keywords          : kbsms120bug 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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