KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q195751: Encarta: Selecting Special Character Disables Read Aloud Feature

Article: Q195751
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbtool kbimu
Last Modified: 19-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Encarta Encyclopedia 99 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you select a special character in Encarta Encyclopedia 99 and attempt to use
the Read Aloud feature to pronounce the name of the character, the Read Aloud
feature may no longer function.

NOTE: Depending on which character you select, the Read Aloud feature may or may
not pronounce the name of the character.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. Click Options, point to Read Aloud, and then click Settings.

2. Click Test.

3. After the test speech is read aloud, click OK.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Encarta Encyclopedia
99.

MORE INFORMATION
================

This issue has been reported with the following special characters:

- Asterisk

- Hyphen

- Underscore

NOTE: This issue occurs only if you select the special character without any
accompanying text.

Additional query words: multi multi-media media mm

======================================================================
Keywords          : kbtool kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1999
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.