KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q195742: XCON: Conversion Error When Receiving General-Text Message

Article: Q195742
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

When Exchange Server receives an X.400 message coded with General-Text and
containing no body text but only an attachment, the message transfer agent (MTA)
may generate a non-delivery-report (NDR) back to the originator, and log the
following conversion error in the Event Log:

  Event: 210
  Description: An internal MTA error occurred. Content conversion for
  message C=FR;A=ATLAS;P=myPRMD;L=BB92FC5311D26E5B5246B7B8 failed.
  Conversion error: 4096, Object at fault: 06000100, Original content
  type: 56010A01, New content type: 2A864886F7140501. PDU dump reference
  8420 [MTA XFER-IN 13 112] (14)

This occurs when the first body-part contains only CR LF.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or
later:

Component: Message Transfer Agent (MTA)

  File Name      Version
  -------------------------
  Dbserver.sch   5.5.2500.0
  Dcprods.cat    5.5.2500.0
  Ems_rid.dll    5.5.2500.0
  Emsmta.exe     5.5.2500.0
  Info4log.cfg   5.5.2500.0
  Infoblog.cfg   5.5.2500.0
  Infodlog.cfg   5.5.2500.0
  Infollog.cfg   5.5.2500.0
  Infotlog.cfg   5.5.2500.0
  Mtacheck.exe   5.5.2500.0
  Mtamsg.dll     5.5.2500.0
  P2.xv2         5.5.2500.0
  X400om.dll     5.5.2500.0
  X400omv1.dll   5.5.2500.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.

Additional query words: NDR
======================================================================
Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.