KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q195550: Problems Running My Personal Tutor Using Multiple Displays

Article: Q195550
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbdisplay kbenv mskids kbimu
Last Modified: 04-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft My Personal Tutor: Sam's Hide and Seek Adventure, version 1.0 
- Microsoft My Personal Tutor: Sky's Space Station Voyage, version 1.0 
- Microsoft My Personal Tutor: Turru's Daring Sea Quest, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to view a My Personal Tutor 1st & 2nd grade program using
multiple monitors in Microsoft Windows 98, you may encounter any of the
following symptoms:

- My Personal Tutor programs may be minimized when you click another program's
  window.

- Large black areas may appear on the screen after you maximize a My Personal
  Tutor program.

- When you click a My Personal Tutor program on the taskbar, the program may
  not be maximized, and the taskbar may no longer be visible.

- When you start a My Personal Tutor program, other programs running on the
  computer may no longer be visible or may only be partially visible on the
  screen.

CAUSE
=====

This behavior can occur because the My Personal Tutor 1st & 2nd grade
programs are designed to run in full screen mode and, as a result, cannot be
viewed properly using multiple monitors.

MORE INFORMATION
================

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

Additional query words: mskids mpt multimonitor multiscreen multidisplay

======================================================================
Keywords          : kbdisplay kbenv mskids kbimu 
Technology        : kbHomeProdSearch kbKidsSearch kbMPTSam kbMPTSky kbMPTTurru
Version           : WINDOWS:1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.