Q195383: WD97: Page Setup Not Available on File Menu

Article: Q195383
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

The Page Setup command (on the File menu) is not available.

CAUSE
=====

The Page Setup command is not available when any of the following conditions is
true:

- You do not have a printer driver selected in Windows Control Panel.

- The installed printer driver is damaged or corrupted.

- The insertion point is inside a frame. Frames cannot span multiple pages.

- The document is protected for forms. With the exception of completing an
  online form, you cannot make changes to the document.

- The insertion point is inside a text box or callout. The text box and callout
  are objects that do not have page properties.

- You are in-place editing in the Equation Editor or WordArt. Equation Editor
  and WordArt do not have page properties.

RESOLUTION
==========

To resolve this problem, use the appropriate method for your situation.

- Select a printer driver.

- Remove and reinstall the printer driver.

- Move the insertion point outside of the frame.

- Unprotect the document.

- Move the insertion point outside of the textbox or callout.

- Close WordArt or Equation Editor.

Additional query words: disabled unavailable grey gray dim dimmed greyed grayed can't cannot

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Keywords          : kbdta word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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