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Q195214: XADM: 5.5 SP1 Update Fails on 2nd Cluster Node with French PDC

Article: Q195214
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 26-JUL-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you apply Exchange Server 5.5 Service Pack 1 Update.exe on a secondary
cluster node (inactive node), you are asked for the Exchange Service account
password. When you type the correct password the following pop-up error message
may be displayed:

  The error 317 occurred while formatting windows NT error 2220 -
  Microsoft Windows NT 0xc00208ac.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: Setup and Administrator Programs

  File Name      Version
  -------------------------
  Admin.exe      5.5.2438.0
  Exupdate.exe   5.5.2438.0


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 1.

MORE INFORMATION
================

The error above occurs if the Primary Domain Controller is using the French
language, whatever the language of Exchange Server.

To install this fix, perform the following steps:

1. Perform a copy-and-paste operation for all the Service Pack 1 files to the
  local hard drive of each cluster node.

2. Perform a copy-and-paste operation for Exupdate.exe to the same directory
  that contains Udpate.exe (this should be i386 on Intel- platform computers).

3. Go to an MS-DOS command prompt and type the following to run Exupdate.exe on
  the first (active) node:

  EXUPDATE

4. Run EXUPDATE (Exupdate.exe) on the second node.

5. Replace the Service Pack 1 Admin.exe in <exchsrvr>\BIN with the new
  fixed Admin.exe.

Additional query words:

======================================================================
Keywords          : exc55sp2fix 
Technology        : kbZNotKeyword6 kbExchangeSearch kbExchange550 kbExchangeClientSearch kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

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