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Q195166: NVAlert Service Logs Event 3006(ReadEventLog Returns 122)

Article: Q195166
Product(s): Microsoft SNA Server
Version(s): 3.0 SP3,4.0 SP1
Operating System(s): 
Keyword(s): 
Last Modified: 24-OCT-2001

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The information in this article applies to:

- Microsoft SNA Server, versions 3.0 SP3, 4.0 SP1 
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SYMPTOMS
========

If the NVAlert service encounters an event that is greater than 4 KB in size in
the Window NT event log, the NVAlert Service stops responding, and logs the
following event:

  Event ID: 3006
  Source:   SNA Netview Alerter
  Type: error
  Description : Error reading log event record.Handle specified is <handle>.
  Return Code from ReadEventLog is 122.

CAUSE
=====

This problem is the same as that detailed in the Knowledge Base article,
Q160452, "NVAlert Service Logs Event 3006 and Stops Responding," and has
reoccurred as a result of a regression in NVAlert.exe.

RESOLUTION
==========

SNA Server 3.0
--------------

To resolve this problem, obtain the latest service pack for SNA Server version
3.0. For additional information, please see the following article in the
Microsoft Knowledge Base:

  Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack



SNA Server 4.0
--------------

This problem was corrected in the latest SNA Server version 4.0 U.S. Service
Pack. For information on obtaining this Service Pack, query on the following
word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


STATUS
======

Microsoft has confirmed this to be a problem in SNA Server 3.0 Service Pack 3
and SNA Server 4.0 Service Pack 1. This problem was first corrected in SNA
Server 3.0 Service Pack 4.

Additional query words:

======================================================================
Keywords          :  
Version           : :3.0 SP3,4.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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