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Q194748: Modem Call Cancellation Timeout Value Defaults to 55 Seconds

Article: Q194748
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbenv kbWinNT400sp4fix
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

After you change the default value of the "Cancel the call if not connected
within <XX> secs" check box on the Connection tab in the Modem tool in
Control Panel, the Modemlog.txt file still shows the modem's S7 register set to
55 seconds. Regardless of the value you enter, the value is still set to 55
seconds.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.

MORE INFORMATION
================

The minimum value for this field is 55 seconds. Any number less than that
results in the modem's S7 register being set to 55 seconds. To set the register
to a value greater than 55 seconds, apply Windows NT 4.0 Service Pack 4 to the
computer before changing the default value.

Additional query words: RAS DUN timeout

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Keywords          : kbenv kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : WinNT:4.0
Issue type        : kbbug
Solution Type     : kbfix

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