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Q194685: X400: Foreign System Ends Connection before Message Is Sent

Article: Q194685
Product(s): Microsoft Mail For PC Networks
Version(s): MS-DOS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Mail Gateway to X.400, version 3.2 
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SYMPTOMS
========

When you attempt to send a message to a foreign system through the Microsoft
Mail Gateway to X.400, the foreign system may end the connection before the
message is completely transferred, and the X.400 log file may contain entries
similar to the following:

- 13:38:19 ERROR 3 (RTS): Sending message 0000120D failed

- 13:38:19 ERROR 3 (RTS): Association aborted

- 13:38:19 DEBUG (T4_recv): Connection 2: tp_receive() failed: 12

- 13:38:19 ERROR 1 (MTSE): Error occurred in state 0

CAUSE
=====

This problem occurs when the Microsoft Mail Gateway to X.400 sends invalid minor
synchronization points to the foreign system.


RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression-tested and should be applied only to systems
experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

  File Name      Version
  ----------------------
  X400gate.exe   3.2.8

This hotfix has been posted to the following Internet location as X400gy2k.exe:

  ftp://ftp.microsoft.com/bussys/mail/gateways-public/All-Y2K/


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400
version 3.2.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGatex400320
Version           : MS-DOS:3.2
Issue type        : kbbug
Solution Type     : kbfix

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