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Q194549: X400: Message Sent to Invalid Recipient Generates Second NDR

Article: Q194549
Product(s): Microsoft Mail For PC Networks
Version(s): MS-DOS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Mail Gateway to X.400, version 3.2 
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SYMPTOMS
========

When you attempt to send a message to a single X.400 recipient, and the
Microsoft Mail Gateway to X.400 is unable to deliver the message, you may
receive a non-delivery report (NDR) that is not associated with the original
message, and the following entry may appear in the System.log file:

  [024] Message was not delivered: routing file was corrupted.

CAUSE
=====

When the Microsoft Mail Gateway to X.400 is unable to deliver a message, the
gateway creates a non-delivery report (NDR) and an associated P1 file. If the
message was sent to a single recipient, the NDR and P1 file are created with no
recipients. Even though the NDR does not contain any valid recipients, the
gateway may attempt to send the NDR. When the External program attempts to
deliver the NDR, an additional NDR is generated, and the above entry is added to
the System.log file.

RESOLUTION
==========

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression-tested and should be applied only to systems
experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

  File Name      Version
  ----------------------
  X400gate.exe   3.2.8

This hotfix has been posted to the following Internet location as X400gy2k.exe:

  ftp://ftp.microsoft.com/bussys/mail/gateways-public/All-Y2K/


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400
version 3.2.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGatex400320
Version           : MS-DOS:3.2
Issue type        : kbbug
Solution Type     : kbfix

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